We ensure that our customers are successful.
We ensure that our customers' requests are processed on time and with great care. Proximity to our customers makes us an important source of product improvements - we regularly initiate optimizations and improvements to our product and business processes. We want to inspire our customers and ensure high satisfaction with our Customer Success Management by providing exceptional service around our products.
We support the customer and each other as a team.
After acquiring a new customer, our team is responsible for guiding them through the onboarding process to ensure we take our customers' spare parts management to the next level. Our daily tasks include BOM checks, material master cleansing and optimization, and app configurations. As you can see, no two days are the same at our company.
"Working in the CSM team is varied and exciting. As the link between our customers and the SPARETECH application, there is a lot to learn every day. The cohesion and cooperation in the team is great, so no one is left in the lurch!"
"Being faced with new challenges every day means growing and improving every day. Experiencing all this in a great team where you are supported and can rely on cohesion makes it all the more fun."
"What makes SPARETECH so special is the great team atmosphere. Although we work from different cities, we stay in close contact and support each other."
Why wait? Apply now!
We have several open positions. If there is still nothing suitable for your strengths, please contact us. We are looking forward to a conversation!